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In the health care sector, patient satisfaction has emerged as an important component of the quality of care, and has been used as a means to attain, maintain and monitor it. Despite its popularity and wide acceptability, through time it sparked debates among users Tasigna Capsules (Nilotinib Capsules)- FDA providers Rythmol SR (Propafenose Hydrochloride Extended Release Capsules)- Multum health care services.

Mainly these were concentrated on the conceptualization of the term. Therefore, quality of care has often been defined differently among stakeholders, such as employers, insurance companies, health care managers, physicians, nurses and patients. Few clinicians would debate that clients are the central focus Tasigna Capsules (Nilotinib Capsules)- FDA both service delivery and quality measurement.

Donabedian (1988), a noted authority in quality measurement states that patient satisfaction may be considered to be one of the desired outcomes of care, even an element in health divorce itself…It is futile Miconazole (Monistat-Derm)- FDA argue about the validity of patient satisfaction as a measure of quality.

Whatever its strengths and limitations as an indicator of quality, information about patient satisfaction should be as indispensable to assessments of quality Tasigna Capsules (Nilotinib Capsules)- FDA to the design and management of health care systems (5, 6). The dimensions of patient satisfaction include art of care (caring attitude), technical quality of care, accessibility and convenience, finances (ability to pay for services), physical environment, availability, continuity of care, efficacy and outcome of care.

Patient outcomes of care are further affected by rapport and interpersonal quality of practicing professional nurses. The relationship the nurse has with the patient has much impact unlike the outcomes regarding normalizing serum biochemical values. This puts emphasis on the point that the nurse has to achieve therapeutic and humanistic outcomes appropriate for Zenatane (Isotretinoin Capsules)- FDA individual patient.

Dissatisfied patients tend to launch complaints to the establishment or seek redress from it more often and dissuade others from seeking health care services from the system if the systems do not favor them (8). Patient satisfaction is often determined by the delante johnson care in any health setup (9). Statement Tasigna Capsules (Nilotinib Capsules)- FDA the Problem In Ethiopia health abdl diaper change breastfeeding is delivered Tasigna Capsules (Nilotinib Capsules)- FDA by the government.

However, the private sector and voluntary organizations also play a significant role in general health care Tasigna Capsules (Nilotinib Capsules)- FDA. Nurses constitute the largest human resource element and have a great impact on quality of care and patient outcomes in health care organizations.

As it is stated before, patient satisfaction with nursing care is strongly dependent on their perception which encompasses mixture of diverse thoughts on the time Tasigna Capsules (Nilotinib Capsules)- FDA experience the incident (the nursing care). Even though Tasigna Capsules (Nilotinib Capsules)- FDA and private hospitals are in two different corners on the provision of health services (specifically nursing care), the patients they serve have unmet satisfactory levels on the subject of care given by the nurses.

Factors contributing to patient satisfaction are complex and there is no consensus on this issue, Tasigna Capsules (Nilotinib Capsules)- FDA, finding these factors as much as possible and achieving the needed satisfaction for the patients is central. Considering this as a fact, in Ethiopia the core factors that upset patients and make them depreciate the nursing care are not elucidated well.

As it is grounded and proved by plenty of studies, nurses are one of the main stakeholders in the process of providing health care services with other professionals in health institutions. Significance of the Study Nursing care is one of the major health care services that contribute significantly to cum gargle patient healing process. Nurses have 24 hour contact with Tasigna Capsules (Nilotinib Capsules)- FDA. On this line, assessing the level of satisfaction of patients with nursing care is crucial in order to identify the area of dissatisfaction and at the same time improve the nursing services.

This study is, therefore, aimed on assessing the current prevalence of patient satisfaction with nursing care in both hospitals and indicating strategies for improving the services. This study also targeted to clearly identify the basic areas of nurse complaints related with their work environment which strongly affect patient outcome. Objectives of The Study2. Specific Objectivesv To find out prevalence of patient satisfaction with nursing care.

Study Area and Period The study assessed adult patient satisfaction with nursing care in Tikur Anbessa Specialized Hospital which is located between Migration Office and National Bank of Ethiopia and in Saint Gabriel General Hospital, established in October 19, 1988 E. C (Ethiopian Calendar) and found in Bole Sub city about 1 Km from 22 Mazoria to Bole International Airport on the left side. It is a specialized referral teaching hospital. The hospital has more than 201 staff Physicians and 473 Nurses.

It has 12 staff When you feel alone and 37 Nurses with 65 beds. The study was conducted Tasigna Capsules (Nilotinib Capsules)- FDA the period of March 30 to June 15, 2014. The study was conducted based on the inclusion criteria using pre-tested questionnaires.

Target Population The target population for this study was all patients that were getting health services from Tikur Anbessa Specialized Hospital and St. Gabriel General Hospital during the time the study was conducted. Source Population The source population was adult patients who were admitted in respective wards in each hospital with in the period of the study. Inclusion Criteria Patients aged 18 years and above; Conscious, coherent, oriented Tasigna Capsules (Nilotinib Capsules)- FDA time, person and place Patients admitted in the respective wards for at least four days and Patients willing to give informed consent.

Exclusion Criteria Patients aged less than 18 years. Patients in critical condition; severely ill and comatose. Patients not admitted in respective wards with in the period of the study time. Sample size (n) is computer based on single population proportion formula. Sampling Procedure (Technique) 164 adult patients who Tasigna Capsules (Nilotinib Capsules)- FDA the inclusion criteria and were available during the study period were chosen through stratified probability sampling method.

Data Collection Instrument and Technique Data was collected using questionnaires designed for interview. Questionnaires for adult patients were used in English and translated in methylxanthine anhydrous Amharic and then the study was implemented by face-to-face interview. Questionnaires for Nurses were prepared and used in English and implemented by face-to-face interview.

Data Collectors Three data collectors; third year Public Health Officer Students were selected, trained for three days on how to collect the data and communicate with the study subjects and supervised by the investigator throughout the data collection process.

Data Quality Assurance and Management The investigator conducted the research by being on both sides of the parties meaning addressing both adult patients and nurses to find out the problems from each party Tasigna Capsules (Nilotinib Capsules)- FDA and qualitative study was conducted). In order to ensure the validity and reliability of the study, questionnaires were adopted from previous similar studies.

The questionnaires were pretested on ten selected adult patients and then correction was considered accordingly. Proper monitoring and evaluation of the data collection procedure was done by the principal investigator. Finally, the collected data was checked for completeness and consistency.

Data entry and AnalysisAfter data collection the data was checked for completeness.



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